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Frequently Asked Questions

Everything you need to know about your next favorite layer.

What materials are used in your cardigans?

We prioritize premium natural fibers, sourcing high-quality merino wool, sustainable cashmere, and organic cotton blends to ensure every piece is both breathable and durable.

How should I care for my knitwear?

To maintain the shape and softness of your cardigan, we recommend hand washing in cold water with a gentle detergent and laying it flat to dry. Avoid hanging knitwear to prevent stretching.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to generate a prepaid shipping label.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a relaxed, cozy fit or sizing down for a tailored look.